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PostPosted: 18 Desember 2017, 00:39 
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Prajurit Dua
Prajurit Dua

Joined: 01 Desember 2014, 23:37
Posts: 146
Dear Niko
Cc All Operator

tolong perhatikan gambar dibawah ini ya:

Image


dilihat dari gambar diatas bahwa Niko tidak memberikan canned response verifikasi kepada customers (kecuali masalah Rinfo) Jika Permaslahan Rinfo maka Canned diganti menjadi “Selamat Siang/Sore/malam, ada yang bisa kami bantu?”, maka sesuai dengan peraturan iDuHelp! http://iduhelp.ilearning.me/2016/09/01/ ... n-iduhelp/ nomor 7 dan poin 1 dengan ini Niko mendpatakan pengurangan nilai sebesar (-2).

Terima Kasih
referensi : 15 Desember 2017 https://dashboard.tawk.to/#/messaging


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