Connect With RinfoApps



    Follow us

    Facebook Magics Channel Facebook Twitter

All times are UTC + 7 hours






Post new topic Reply to topic  [ 2 posts ] 
Author Message
 Post subject: Mengabaikan Customer
PostPosted: 24 November 2015, 16:26 
Offline
Prajurit Dua
Prajurit Dua
User avatar

Joined: 09 Februari 2015, 06:58
Posts: 140
Location: Tangerang
Dear Deviana,
Cc. All Operator

Mohon perhatikan percakapan di bawah ini ya;

10:15:04 Vistor came from page http://iduhelp.ilearning.me/
10:15:04 Thank you for contacting us. An operator will be with you shortly.
10:15:04 E-Mail: zahrotulhayati@raharja.info
10:15:04 rotul: Hibah
10:15:36 rotul: hallo
10:16:42 rotul: hallo
10:18:10 rotul: ini ko gak ada yang jawab ia
10:19:00 rotul: hallo
10:19:05 rotul: hallo
10:20:14 rotul: Mau tanya dong tentang hibah
10:20:22 rotul: Mau tanya dong tentang hibah
10:22:07 rotul: kemana ia operatornya ko gak ada yang jawab
10:25:53 Visitor navigated to http://iduhelp.ilearning.me/
10:25:56 Operator Deviana Ika Putri joined the chat
10:24:55 Visitor closed chat window


Dari hasil percakapan terlihat bahwa customer join chat jam 10.15 sedangkan terlihat pula disana deviana join chat jam 10.25.
Peraturan iDuHelp! bahwa operator tidak boleh membiarkan atau mengabaikan customer selama 3 (tiga) menit. Dan disini, terbukti bahwa deviana mengabaikannya lebih dari 3 (tiga) menit.
Itu kesalahan pertama.
Kesalahan kedua, bahwa deviana tidak langsung memberi channed respon verifikasi email.

Semoga hal ini tidak akan terulang kembali untuk deviana dan operator-operator lainnya..

Thank you ^_^


Top
 Profile Send private message E-mail  
 
 Post subject: Re: Mengabaikan Customer
PostPosted: 27 November 2015, 09:08 
Offline
Prajurit Kepala
Prajurit Kepala
User avatar

Joined: 16 April 2015, 14:31
Posts: 451
Lebih semangat yah devi, semoga tidak terulang lagi :)


Top
 Profile Send private message E-mail  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 2 posts ] 

All times are UTC + 7 hours


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
warszawa meble kuchenne
Jump to:  
cron
Search Engine Powered by phpBB® Forum Software © phpBB Group kuchnie Dąbrowa Górnicza