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PostPosted: 12 Januari 2016, 14:42 
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Newbie
Newbie
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Joined: 16 April 2015, 16:31
Posts: 87
Dear Maya

Coba Perhatikan text yang bewarna merah dibawah ini.

17:04:56 Vistor came from page http://iduhelp.ilearning.me/
17:04:56 Thank you for contacting us. An operator will be with you shortly.
17:04:56 E-Mail: Asriyani@raharja.info
17:04:56 Asriyani: Sis+
17:05:05 Operator Maya Ima Erviani joined the chat
17:06:23 Asriyani: Kak ko sis+ aku ngga bisa buat batal tambah jadwal yaa ? Trus NIM aku masih yang lama padahal aku udah transfer dari D3 ke S1
17:06:59 Visitor closed chat window
17:07:31 Maya Ima Erviani: Untuk percakapan lebih lanjut kami membutuhkan verifikasi email, silahkan Anda cek email rinfo dan lakukan verifikasi dengan cara reply email iduhelp@raharja.info yang baru saja terkirim.
17:07:50 Maya Ima Erviani: Verifikasi email sudah kami dapatkan. Terima kasih sudah melakukan verifikasi. Ada yang bisa kami bantu?
17:08:46 Asriyani: Sis+ saya nim nya belum berubah. Saya mhs transfer dari d3 ke s1. Belum bisa pake ojrs+ juga. Gimana?
17:13:24 Maya Ima Erviani: Mohon untuk menunggu, pertanyaan Anda sedang kami proses.
17:15:29 Visitor closed chat window
17:19:37 Your operator has connection issues. We have moved you to a priorty position in the queue. Sorry for keeping you waiting.
17:20:28 Operator Maya Ima Erviani is back
17:20:41 Visitor closed chat window
17:21:51 Asriyani: Kak, udah belum?
17:25:12 Asriyani: PING
17:33:00 Asriyani: Kaa
17:33:21 Asriyani: Lg darurat
17:33:27 Asriyani: Bales
17:35:58 Visitor navigated to http://heaven.raharja.me/login
17:36:42 Visitor closed chat window
17:37:26 Asriyani: Ka
17:37:39 Asriyani: Lama u
17:38:49 Visitor joined chat again
17:39:30 Visitor Asriyani left the chat
17:39:32 Visitor Asriyani left the chat

17:40:02 Visitor closed chat window


Diatas Operator Maya Tidak Menangani Costumer dengan Baik Coba Maya perhatikan ini
Dan Perhatikan Peraturan iDuHelp! http://iduhelp.ilearning.me/sanksi-dan-pelanggaran/


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PostPosted: 12 Januari 2016, 15:12 
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Prajurit Kepala
Prajurit Kepala
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Joined: 16 April 2015, 14:31
Posts: 451
Dear Nursam,

Mohon maaf sebelumnya, maya waktu itu sudah bertanya di Hangout dan tidak ada respon karna maya juga tidak mengerti perihal si customer dan ketika operator maulana juga sama seperti itu tidak ada yang respon.

Berikut ini bukti di hangout
Image

Image


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