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PostPosted: 20 Agustus 2016, 15:07 
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Prajurit Dua
Prajurit Dua

Joined: 17 November 2014, 17:14
Posts: 119
Dear Meisa
Cc All Operator

Tolong perhatikan tulisan berwarna merah dibawah ini yaa..

10:47:12 Vistor came from page http://iduhelp.ilearning.me/
10:47:12 Thank you for contacting us. An operator will be with you shortly.
10:47:12 E-Mail: shylvia@raharja.info
10:47:12 Shylvia RD: kode verifikasi

10:48:18 Operator Meisa Erawati joined the chat
10:49:59 Meisa Erawati: Selamat pagi, ada yang bisa kami bantu ?
10:50:24 Shylvia RD: Kak, aku mau minta kode verifikasi
10:50:41 Shylvia RD: email shylvia@raharja.info

10:51:39 Your operator has connection issues. We have moved you to a priorty position in the queue. Sorry for keeping you waiting.
10:52:16 Operator Meisa Erawati is back
10:53:04 Your operator has connection issues. We have moved you to a priorty position in the queue. Sorry for keeping you waiting.
10:54:25 Operator Meisa Erawati is back
10:55:20 Shylvia RD: kak, aku mau minta kode verifikasi
10:55:41 Your operator has connection issues. We have moved you to a priorty position in the queue. Sorry for keeping you waiting.
10:57:00 Operator Meisa Erawati is back
10:59:18 Your operator has connection issues. We have moved you to a priorty position in the queue. Sorry for keeping you waiting.
10:59:28 Operator Meisa Erawati is back
11:00:47 Your operator has connection issues. We have moved you to a priorty position in the queue. Sorry for keeping you waiting.
11:03:01 Operator Meisa Erawati is back
11:01:21 Visitor closed chat window
11:03:25 Meisa Erawati: Mohon untuk menunggu, pertanyaan Anda sedang kami proses.
11:21:15 Visitor joined chat again
11:20:55 Your operator has connection issues. We have moved you to a priorty position in the queue. Sorry for keeping you waiting.
11:21:22 Visitor Shylvia RD left the chat
11:23:24 Operator Meisa Erawati left the chat


Dilihat dari tulisan berwarna merah diatas Meisa melayani customer tidak sesuai dengan prosedur, Tolong perhatikan Peraturan iDuHelp! no 4 point 2 http://iduhelp.ilearning.me/2016/08/19/ ... n-iduhelp/ maka Meisa mendapatkan pengurangan nilai sebesar (-5)

Lebih semangat lagi ya Meisa :-BD

Terima Kasih.


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PostPosted: 21 Agustus 2016, 17:12 
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Kopral Dua
Kopral Dua
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Joined: 28 November 2015, 22:33
Posts: 582
Lebih di perhatikan lagi ya meisaaa...
Semangat ya meisaa.. :)


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PostPosted: 22 Agustus 2016, 11:49 
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Newbie
Newbie
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Joined: 27 November 2015, 10:44
Posts: 22
Bukannya kalo operator left chat itu kita boleh left chat ya?
Kan internetnya lagi ga stabil jadinya begitu huhu, tp yasudah terima kasih ya :))


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PostPosted: 25 Agustus 2016, 22:22 
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Kopral Dua
Kopral Dua
User avatar

Joined: 28 November 2015, 22:33
Posts: 582
MeisaErawati wrote:
Bukannya kalo operator left chat itu kita boleh left chat ya?
Kan internetnya lagi ga stabil jadinya begitu huhu, tp yasudah terima kasih ya :))



Tidak apalah ya mei,,,
semoga kedepannya akan lebih baik lagi.. ok.


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