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PostPosted: 03 April 2017, 09:46 
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Prajurit Dua
Prajurit Dua

Joined: 17 November 2014, 17:14
Posts: 119
Dear Priyatna
Cc All Operator

Tolong perhatikan percakapan dibawah ini ya:
18:08:23 E-Mail: Reynaldo@raharja.com
18:08:23 Rey: Nanya sign up idu ilp
18:08:44 Rey: Selamat sore ka..
18:09:11 Operator Priyatna Abdul Azis joined the chat
18:12:22 Priyatna Abdul Azis: Selamat sore ada yang bisa kami bantu ?
18:14:12 Rey: Selamat sore pa.saya mau nanya cara sign up idu ilp
18:15:25 Your operator has connection issues. We have moved you to a priorty position in the queue. Sorry for keeping you waiting.
18:16:46 Operator Priyatna Abdul Azis is back
18:17:12 Priyatna Abdul Azis: Untuk mengetahui jawaban Anda perihal signup iDu ILP silahkan mengikuti langkah-langkah pada tutorial iRAN berikut : http://iran.ilearning.me/2015/02/09/bag ... p-idu-ilp/
18:17:19 Priyatna Abdul Azis: Bagaimana, apakah jawaban yang kami berikan sudah cukup membantu?
18:18:22 Your operator has connection issues. We have moved you to a priorty position in the queue. Sorry for keeping you waiting.
18:18:46 Operator Priyatna Abdul Azis is back
18:19:21 Rey: Baik pak,nanti saya coba dulu.mksih pak ats bantuannya
18:19:39 Priyatna Abdul Azis: Apakah ada lagi yang ingin ditanyakan?
18:20:30 Your operator has connection issues. We have moved you to a priorty position in the queue. Sorry for keeping you waiting.
18:23:13 Rey: Utk saat ini sudah tidak ada pak
18:24:01 Operator Priyatna Abdul Azis is back
18:24:43 Your operator has connection issues. We have moved you to a priorty position in the queue. Sorry for keeping you waiting.
18:25:58 Rey: Pak,itu maksudnya acces code apaan ya??
18:26:52 Visitor Rey left the chat


Diatas menjelaskan bahwa Priyatna tidak memberikan Verifikasi Email dimana sesuai perosedur penanganan yang benar Priyatna seharusnya memberikan verifikasi Email Terlebih dahulu, dan juga dilihat dari percakapan diatas bahwa Priyatna Tidak Menutup Percakapan. maka sesuai dengan peraturan iDuHelp! nomor 7 point 1 dan 9 Priyatna mendapatkan pengurangan nilai masing-masing (-2).

Terima Kasih :)


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