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PostPosted: 01 Agustus 2017, 23:43 
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Prajurit Dua
Prajurit Dua

Joined: 01 Desember 2014, 23:37
Posts: 146
Dear Iim
Cc All Operator

tolong perhatikan percakapan dibawah ini ya:

11:42:54 E-Mail: solehudin@raharja.info
11:43:21 Operator Iim Ilmiah Agustina joined the chat
11:44:32 Guest: bagaimana tata cara pembuatan hibah?
11:44:40 Iim Ilmiah Agustina: Selamat siang ada yang bisa kami bantu?
11:45:29 Iim Ilmiah Agustina: Mohon untuk menunggu, pertanyaan Anda sedang kami proses.
11:45:50 Guest: siang juga jadi begini bagaimana tata cara pembuatan hibah?
11:52:44 Guest: bagaimana?
11:57:50 Iim Ilmiah Agustina: Mohon untuk menunggu, pertanyaan Anda sedang kami proses.

12:20:43 Visitor closed chat window
14:15:00 Operator Iim Ilmiah Agustina left the chat


dilihat dari percakapan diatas bahwa Iimtidak memberikan canned response verifikasi kepada customers (kecuali masalah Rinfo) maka sesuai dengan peraturan iDuHelp! http://iduhelp.ilearning.me/2016/09/01/ ... n-iduhelp/ nomor 7 dan poin 1 Martha mendpatakan pengurangan nilai sebesar (-2).

Terima Kasih
referensi : 1 Agustus 2017 http://iduhelpnew.magics.co/operator/hi ... read/13051


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